Our customers are the best judges of the service we provide, and we encourage all travelers to give us their feedback so we can continue to work toward providing great service across the board. Here are some examples of what people are saying:

James R. Betschel


I wanted to write this letter to thank you for your company's commitment to my business for the past 10 years! I would like to thank Christie Pelham and Larry Biondi in particular because they have always provided my company with exceptional service. We have worked together on several projects throughout the years and I can always count on your staffs professionalism and attention to detail.

We have also utilized tens of thousands of your companies premiums over the past 10 years with almost zero customer complaints. We also appreciate the immediate response if there was any customer issue and your company has always stuck by the motto "The customer is always right".

Thank you for providing my company with exceptional service and we look forward to continuing to work with Grand Incentives in the future.

Sarah Butler

Ambit Energy

Grand Incentives is a valued customer acquisition and retention partner and have proven to be very flexible when it comes to delivering new and innovative customer offerings.

Thank you,

Scott Nichols

Global Travel Network

In a world where complaints are quicker to be heard than compliments, I wanted to take a moment to thank you for always being there when needed.

Grand Incentives products have played a part in my company's success. You provide attractive products that gain customer attention, professional looking brochures that my salesmen are proud to hand out, and a fulfillment center that does a great job booking these incentive trips.

Last, but definitely not least, is you. Christie, you made an already pleasurable experience even better. You're professional, polite, and always willing to go above and beyond! Thanks for everything you do.

Yours in sales,